HP

HP, or Hewlett-Packard, is a multinational information technology company known for its wide range of hardware and software products and services. Here’s an overview:

1. Founding: HP was founded by Bill Hewlett and Dave Packard in a one-car garage in Palo Alto, California in 1939. Their first product was an audio oscillator, used to test sound equipment.
2. Products: HP produces a diverse range of products including personal computers, laptops, printers, scanners, servers, storage devices, networking hardware, and software.
3. Split into Two Companies: In 2015, HP split into two separate publicly traded companies: HP Inc. and Hewlett Packard Enterprise (HPE). HP Inc. focuses on personal computers and printers, while HPE concentrates on enterprise products and services such as servers, storage, networking, and software.
4. Innovation: HP has a long history of innovation. It introduced the first desktop laser printer in 1984, the first handheld scientific calculator in 1972, and the first programmable pocket calculator in 1974.
5. Corporate Social Responsibility: HP has been involved in various environmental and social initiatives. It has committed to reducing its greenhouse gas emissions, increasing the use of renewable energy, and improving the sustainability of its products and supply chain.
6. Market Presence: HP has a significant global presence and is one of the largest PC vendors in the world. Its products are widely used in homes, businesses, and educational institutions.
7. Acquisitions: Over the years, HP has acquired several companies to expand its product offerings and market reach. Notable acquisitions include Compaq, 3Com, Palm, and Aruba Networks.
8. Challenges and Competition: Like any large technology company, HP faces challenges such as competition from other technology giants like Dell, Lenovo, and Apple, as well as shifts in consumer preferences and technological advancements.

Role

• Technical Support Engineer

Qualification

• Bachelor’s / Master’s Degree

Required Skills 

• The ability to understand and troubleshoot computer and networking issues is fundamental for diagnosing and resolving customer problems effectively.

• A strong customer-centric approach is essential for empathizing with customers, understanding their needs, and providing timely and satisfactory solutions to enhance their experience.

• Excellent verbal and written communication skills are necessary for conveying technical information clearly to customers and collaborating effectively with colleagues and other stakeholders.

• The capacity to analyze complex technical problems, think critically, and develop innovative solutions is crucial for addressing customer issues efficiently and effectively.

• Flexibility to work in different environments, including night shifts, and a willingness to learn and adapt to new technologies and job requirements are important for success in this role.

Experience

• Freshers / Experienced

Application Deadline

• As soon as possible

Salary

• 5.0 LPA

Location

• Bangalore

Apply Here

• Technical Support Engineer