Revolut

Revolut is a financial technology company that offers a range of digital banking services to its customers. It was founded in 2015 by Nikolay Storonsky and Vlad Yatsenko. Revolut’s primary offerings include currency exchange, prepaid debit cards, peer-to-peer payments, and cryptocurrency exchange.

One of the key features of Revolut is its ability to allow users to hold and exchange multiple currencies at the interbank exchange rate, which is typically more favorable than what traditional banks offer. This feature is particularly useful for people who travel frequently or need to make international transactions.

In addition to currency exchange, Revolut offers other services such as budgeting tools, stock trading, and insurance. Users can manage all of these features through the Revolut mobile app, which has gained popularity for its user-friendly interface and convenience.

Revolut has experienced rapid growth since its inception, attracting millions of users worldwide. However, it has also faced scrutiny and criticism over various issues, including compliance with regulations, customer service, and allegations of a toxic workplace culture. Despite these challenges, Revolut remains a significant player in the fintech industry, constantly expanding its services and user base.

Role

• Support Specialists

Qualification

• Any Graduate

Experience

• Freshers

• Experienced

Key Responsibilities of Support Specialist (Social Media) 

• Providing our users with an outstanding customer experience. Our mission is to make Revolut users feel secure while using our service.

• Collaborating with other teams internationally to tackle any customer’s issues.
• Monitoring and moderating the Revolut community page.

• Publicly representing the company in front of hundreds of thousands of users.

• Interacting with users via direct messages and assisting them with issues they stumble upon (retail and business products).

• Multi-tasking between social media platforms.

Required Skills

• Flawless English Language.

• Native or fluent Hindi Language.

• Excellent communication skills.

• Ability to explain complex issues easily and understandably.

• Strong writing skills, great numeracy and IT skills.

• Strong attention to detail and analytical skills.

• Driven, self-motivated and highly flexible team player.

• Self-learner, independent problem-solver.

Age Requirement

• Minimum 18 years old

Application Deadline

• As soon as possible 

Salary

• 4.2 LPA

Location

• Work From Home

Apply Here

• Support Specialist